FCA National is implementing a new donor database and software for all national staff to better track donations, manage donor relationships and run financial reports through. Here are two important short-term things you need to know. If you have any questions about a gift, you can contact your local staff or the National FCA Support Services Team at 800-289-0909. Thank you.
FOR DONATIONS MAILED TO A LOCAL FCA OFFICE
Donations mailed to FCA after August 31 will be secured in a lock-box in our office until the new FCAOne donor management system has been launched. Thank you for your donation! Due to the new FCAOne system we will however not be able to process your gift until the week of September 25. After September 25 all gifts will be processed under the normal timing.
FOR DONATIONS MADE ONLINE
myFCA Donations from Sept. 1st Through The Week of Sept. 25th
Donors will still be able to make one-time donations during our transition to FCAOne. All current myFCA links will take donors to a temporary donation page. Staff will not get notifications of these donations, but gifts will appear in all contribution reports once FCAOne comes online the week of September 25th.
The temporary donation pages accept one-time credit card gifts.
If a donor would like to pay by check or make an AMP gift - they can call 1-800-289-0909 and our Support Services team will take their donation over the phone. These donations will not be processed until the week of September 25th.
This information is communicated to donors on our temporary donation page.